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Frequently Asked Questions
How secure is For Happy Seasons Online Store?
We take great lengths to guard your personal information. Our server is completely secure. We handle all online transactions with 128 bit encryption technology.
What payment options are available?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover).
How do you compute the shipping cost?
We use a standard shipping rates plus handling fee. Although our customers only pay for a percentage, we will carry the rest of the shipping cost. Please refer to our shipping page.
Do you ship to PO Boxes?
Yes, we would use United States Postal Service to ship your order instead of our usual method of shipment via UPS.
Can I track my order?
Yes, you can track your order by going to our main website and click on Track Your Order button on the upper middle section of the page. You will then be asked to provide your order number.
How long will it take for my order to arrive?
We process all orders within 24 hours. Delivery time depends on your destination. Please allow a minimum of seven days and up to six weeks for delivery.
Will you contact me if an item I ordered is out of stock?
Yes, definitely. We will contact you by email if some of the items you ordered are out of stock or discontinued. If it is out of stock, we will let you know of the estimated time of arrival of that item. If it is discontinued, we will cancel that item from your order, re-calculate your total, and contact you by email with your new total.
What is your return policy?
Please refer to our policies page.
What are your products made of?
Alabastrite - Alabastrite is our product line name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints.
Bone China - White clay with bone ash added. Bone ash content must be at least 25% by U. S. guidelines. Fired at 1800 degrees. The translucent material is finished with a glaze or underglaze (matte). Lighter, stronger, more expensive than porcelain.
Dolomite - A magnesia-rich, sedimentary rock resembling limestone, dolomite is either gray, pink or white in color.
Frosted Acrylic - Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted look.
Gypsum - Gypsum is a white mineral which is usually used to make Plaster of Paris.
Hong Tze - To closely emulate a special stone found in China which is known for its deep red color, these items are created using an alabastrite polyresin. Hong Tze pieces are highly polished, further bringing out the intense, deep red color.
Jade Porcelain - Jade porcelain is a type of porcelain made with a finer clay. Usually no glaze or only a colorless glaze will be applied at the final firing to show off the very smooth surface and to preserve the translucency. Example: 27112. Jade Porcelain is used for night lights because of its high degree of translucency when lit.
Patchwork Items - Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.
Porcelain - Fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.
Stoneware - White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in microwave and conventional ovens.
What tunes do your musical items play?
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Copyright © 2005 For Happy Seasons. All rights reserved.
Owned and operated by KGC Ventures, Inc.
450 Hillside Drive Bldg B Ste 200, Mesquite, NV 89027
Updated June 23, 2008
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